If you are unhappy or change your mind about your order/purchase, you may exchange it within 7 days of buying. Products must be returned unused, unopened with their seal intact and in the same condition as they were originally purchased from Rebecca McGriskin Make-Up Studio. We will not accept for exchange or refund any item which has been used or is not in the exact condition in which it was purchased. Postage charges will not be refunded or credited, and you will need to post back at your own expense.

Orders are processed within 24 hours, with exception to those placed on the weekend which will be processed on Mondays. Orders placed during a period when the studio is closed will be processed on the next working day. All orders are posted 2nd class by Royal Mail and delivery is expected in 3-5 working days.